Legal
Shipping Policy
How we ship confirmed orders within Oman, across the GCC and internationally.
Scope
This website does not offer online checkout. Shipping is arranged for orders confirmed with Fortune Modern International Co LLC.
Hojari is a Fortune Modern brand, but Hojari products are sold separately through hojaribeauty.com. Purchases made there are covered by the policies published on that website.
Where We Ship
We ship within Oman, to GCC countries and internationally. Shipping depends on courier availability for the destination.
Courier Providers
Depending on the destination and shipment, courier providers may include:
DHL
FedEx
Aramex
Deliliee
Estimated Delivery Times
Oman: 2 to 4 days
GCC: 4 to 8 days
International: the courier's standard delivery timeframe
Delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping is normally paid by the customer. Free shipping applies only where it is specifically offered.
Customs, Duties and Taxes
Customs duties and taxes are paid by the customer.
The customer is responsible for customs clearance.
We provide reasonable support if a shipment is delayed in customs.
If a shipment is refused or returned by customs, a refund may apply depending on the circumstances.
Delivery Address and Availability
Fortune Modern is not responsible for delivery problems caused by:
An incorrect delivery address supplied by the customer
The customer being unavailable to receive the shipment
Restricted and Dangerous Goods
We do not ship hazardous or restricted products.
Essential oils, cosmetics, liquids and similar products may require applicable Dangerous Goods (DG) shipping procedures.
Some products may be subject to import and export regulations and shipping requirements in the destination country.
Contact Us
For questions about a shipment, contact our team.
This page sets out the general policies of Fortune Modern International Co LLC. It is provided for information and does not constitute legal advice.
Legal
